October 27 2014

Reno: Brief Thoughts and Hotel Review of Harrah’s

I seldom talk about my domestic travel, but last month I spent a few days in Reno and found it so unremarkable that, ironically, I thought it was worth a few words. Just in case anyone is on the fence about visiting.

And while I’m at it I figured I’d review the hotel I stayed at too.

Please note this post is only about downtown Reno. My thoughts do not apply to surrounding areas (such as Lake Tahoe) or even areas within Reno but outside the downtown core (such as the Peppermill Resort’s location).

Thoughts about the city

My only prior first-hand experience of Reno was transiting its airport on the way to and from ski trips to Lake Tahoe, never spending any meaningful time in Reno itself. From that narrow perspective I assumed Reno would have a Tahoe “feel” and draw a similar crowd. In reality, not so much.

(To be fair, this stay was in September, skiing’s off season.)

Reno calls itself “the biggest little city in the world.”

Reno Arch
Reno Arch

I’d say “little” is the more fitting adjective of the two.

Downtown Reno is literally three blocks long (from 2nd Street to 5th Street) by one street wide (North Sierra Street) – in practice if not in legal terms.

If you keep within that bubble, the area has some appeal. A few of the casinos are pretty nice (though there are no mega-properties as in Las Vegas). And if you’re the type who gambles for entertainment – rather than with designs on actually winning – you can place relatively smaller bets, meaning it takes longer to lose the same amount of money and therefore you can be entertained for a greater length of time.

Inside the Eldorado Resort Casino
Inside the Eldorado Resort Casino

Wander outside the bubble – even by just a block or two – and the ambience changes entirely, ranging from deserted to dodgy.

Deserted yet less than a block from North Sierra Street
Deserted yet less than a block from North Sierra Street

Although I did not feel particularly unsafe downtown, I would not have liked walking around alone at night (while don’t hesitate to do so, for example, almost anywhere in Manhattan or on the Las Vegas strip).

Unless you’re into gambling (in which case I think Las Vegas holds more allure – and is cheaper to fly into with LAS being a larger airport), I simply don’t see the appeal of visiting Reno other than passing through for a day or two enroute to or from Lake Tahoe. If even then.

Harrah’s Reno Hotel and Casino

I stayed at Harrah’s. Compared to (the small universe of) other hotel-casino properties in Reno, I’d say the hotel is probably mid-range.

Most sources rate it 3.5 stars, and I think that’s accurate to slightly generous.

The complimentary airport shuttle was great – it arrived early, departed at the exact posted time, and had complimentary bottled water on hand.

Check in was efficient and cordial but not super friendly.

The location

The location is good, with the property’s main entrance next to the Reno Arch (pictured above). Again, downtown Reno is only three blocks long by one block wide, and Harrah’s sits at the southern end of that stretch.

The room

The room was spacious with plenty of space for two queen beds, a sitting area and coffee table, mini-fridge, dresser, and desk.

Main

Main 2

Things were somewhat clean, but not at all spotless. For example, the linens had numerous small tears and a few stains. Not enough to call housekeeping for replacements, but enough that I feel it should be mentioned in a review.

Two other glaring cleanliness issues were that the shower curtain smelled moldy/sweaty and the tub was dicey-looking enough that I wore flip flops while showering.

Bathroom

Speaking of housekeeping, there were envelopes [plural] in the room for tips. I know tip envelopes are controversial; Marriott recently introduced them – to much criticism. But I usually don’t mind finding a [singular] tip envelope in the room. I tip housekeeping anyway and a dedicated envelope eliminates ambiguity. (Otherwise, housekeepers sometimes don’t take the tip I leave, probably unsure whether it’s a tip or money I just happen to have in the room.)

But two envelopes was tacky; the equivalent of holding your hand out.

Tip envelope #1: on desk
Tip envelope #1: on desk
Tip envelope #2: strategically propping open the safe deposit box (you know, where people place their money)
Tip envelope #2: strategically propping open the safe deposit box (you know, so you can’t miss it when putting away your money)

On the other hand, the HVAC system was great. It was cold the day I arrived so I cranked up the heat and the room got toasty quickly.

If you need to get work done from the room, power outlets are scarce. There were two under the desk (though one had a lamp plugged into it), two on a wall (though one had the mini-fridge plugged into it, as seen below), and two in the bathroom. Remaining outlets were either behind heavy furniture I didn’t want to move or otherwise not reasonably reachable.

Mini-fridge
Mini-fridge

Internet came with a fee, even for a Total Rewards member (although I’m just a base-level member; elites might get complimentary Internet). In-room Internet was $10.95/day, but there is a Starbucks inside the hotel if you just need minimal Internet.

The amenities

After forgetting to take pictures of the amenities on three hotel reviews in a row, I was determined not to screw up this time.

I made a deliberate effort to get pictures of the gym and pool.

And, in my always-impeccable timing, I got there after both were closed.

So this is all I have of the gym and pool 🙁

Gym & Pool Hrs

But I did manage to snap pictures of the lobby/casino and hallway. (Yay me!!!)

Lobby & Casino

Hallway

Trip cost

Since I booked it for next-to-nothing, my stay at Harrah’s was a very good deal. Using a Travelocity offer, I paid $88 for three nights ($82 for room and tax, $6 in city fees). Unlike most of its competitors, the hotel did not assess a resort fee.

Deducting the $20 food and beverage credit I received, my net cost was $23/night.

For flights, I used British Airways (whose distance-based award chart is great for short flights) miles to book award flights on American Airlines for 4,500 miles each way. Cash outlay was a combined $8 for taxes/fees on the flights.

Link to hotel website.

 

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Posted October 27, 2014 by Admin in category "Destinations", "Hotel Reviews", "Trip Reports

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