October 19 2015

Staybridge Suites Birmingham Hotel Review

After a regrettable stay at another hotel, I was happy to be moving on.

The Staybridge Suites Birmingham had been open barely a year when I arrived – I hoped that meant they were old enough to have worked out the initial bugs yet new enough that the rooms were nice and clean.

Staybridge Suites is InterContinental Hotels Group’s extended-stay brand, and since I was in the middle of a month-long trip I also looked forward to the extended-stay amenities.

In the end it was a great stay and a phenomenal deal – only 4,500 IHG points per night (5,000/night for those without the co-branded credit card) as the hotel was a PointBreaks offering at the time.

Pic-exterior
The hotel’s main entrance

The location

Location is almost always the most important attribute of a hotel to me, and as a city girl I found this location ideal.

It is right in the city center, easily reachable by and accessible to all kinds of transportation (including my favorite kind – walking).

There are restaurants right outside the front door and a Sainsbury’s supermarket around the corner. Shopping, banking, and most other services are but a few minutes away on foot.

That said, I believe a location closer to the canals (such as that of the Hyatt Regency) would be more picturesque yet still easily walkable, so I suggest considering staying closer to the canals if you prefer a less hectic environment.

 

The room

As you’d expect at a new property, furnishings were new and modern.

My L-shaped room had a sleeping alcove on one end and the kitchen on the other. The design is space-efficient, but a little awkward as there’s not much clearance on either side of the bed.

Pic-sleeping alcove
Sleeping alcove

In addition to ample closet space, a basket is provided in case you plan to use the laundry facilities.

SS closet
The closet area area, kitchen (left background), and bathroom (right background)

The kitchen had dishware, flatware, basic cooking supplies, a stovetop with two burners, a small refrigerator, a microwave/convection oven, and a dishwasher.

Pic-kitchen

Since the hotel caters to mostly business travelers it lacked a few small details that would’ve made it more comfortable for double occupancy.

There was no sofa; only a single upholstered armchair – so it wouldn’t be a great place for relaxing conversation. Likewise, there’s just one chair at the desk/dining table – not brilliant for two-person meals.

I think the table in the corner was supposed to be a desk, but the TV occupied most of its surface so I always worked at the kitchen counter, which was comfortable enough with the padded desk chair.

Pic-desk

The bathroom was clean and functional, but again pretty cozy (space-wise).

Pic-bathroom

 

The service

The service was always polite and friendly.

I arrived at 7:30 AM and they couldn’t check me into a room until 11:00 (which is totally within their right since the published check-in time is 3:00 PM). I told the agent I’d traveled through the night, thanked her for finding me a room early, and said I was looking forward to taking a nap as soon as I got to the room.

A few minutes after I got in the room, she called to say they’d planned to test the fire alarm at noon but could reschedule if that would bother my nap. I told her not to worry and that they should proceed as planned, but I very much appreciated the gesture.

Housekeeping is provided every weekday, but if you want it on the weekends you have to request it 24 hours beforehand. I didn’t mind this policy (I often decline daily housekeeping anyway) and in fact liked knowing I wouldn’t be disturbed on the weekend.

The only snafu was that I’d checked in on a Friday so by Monday I was out of supplies. Yet when housekeeping came on Monday they did not replenish some supplies. I had to call down for toilet paper and soap. It actually took several hours to arrive and I had to call several times. Not a huge problem, but I’m just saying it wasn’t a flawless experience.

 

The amenities

I swear I took pictures of the amenities, but the dog must’ve eaten them?

Daily breakfast is included in the room rate, but after a few days I realized the hot-food menu only varied by one item: eggs were scrambled one day and omelet-style the next. The only other hot items were sausage and baked beans, both prepared the same way every day. However, there’s a nice selection of breads, pastries, yogurt, fruit, and beverages.

There is also an evening reception Tuesdays through Thursdays. It’s a nice touch, but again don’t plan your life around it and definitely don’t expect to make a meal of it. For the primary clientele – business travelers – these receptions are a convenient way to congregate with colleagues in the evening.

The laundry room had maybe 5 or 6 washers and the same number of dryers. The one time I used it, machines were readily available.

The fitness room was bigger and nicer than I expected, but I’d rather just go outside for exercise (weather permitting – this is England 🙂 ).

 

Summary

Overall I enjoyed the stay and the location is ideal if you like being right in the city. I wouldn’t hesitate to say here again if the price were right.

Pros

  • Central location
  • New, clean, and modern
  • Friendly service
  • Amenities for long-term travelers

Cons

  • Just some nits as described above

Cost

  • 4,500 IHG points/night. Since I value an IHG point at $0.007, I equate the cost to $32/night all in. A great deal for the quality!

Link to hotel website.

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Posted October 19, 2015 by Admin in category "Hotel Reviews", "IHG", "Staybridge Suites

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